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extremly mad!!

Discussion in 'Aquatic Plants & Planted Tanks' started by Leslie, Mar 11, 2010.

  1. Leslie

    Leslie Thread Starter New Member

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    i ordered plants off ebay. and well i got 3 pacages today. and one plant. im mad. said mail interception notice!! i wrote them and told them. what do i do!! i didnt get nothing bad.

    Anubias Eye and Microsorium pteropus Semi Narrow..
     
  2. MOD_Dawn

    MOD_Dawn Active Member

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    sounds like customs got it? (was a plant not allowed to be mailed across states).

    If that's the case, and the seller won't respond back in a couple days you can always go through Paypal (if you paid through them). If you simply sent a check you might be able to go through ebay...but not positive since I know they offer minimal (if any at all) protection to the buyer.
     
  3. Leslie

    Leslie Thread Starter New Member

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    ok i got my Microsorium pteropus Semi Narrow.ow trying to find out what i didnt get.
     
  4. Leslie

    Leslie Thread Starter New Member

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  5. Leslie

    Leslie Thread Starter New Member

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    also. on there pakage says unknown speices
     
  6. Anthony

    Anthony Active Member

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    Where did you order these ?
     
  7. Leslie

    Leslie Thread Starter New Member

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    ebay. they have good feedback
     
  8. Leslie

    Leslie Thread Starter New Member

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    ok.. well i looked at the plants i ordered. and all im missing is my Anubias Eye and Giant Marimo.
     
  9. Anthony

    Anthony Active Member

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    Oh, missed the eBay part in the first post. Where were they shipping from ?
     
  10. Leslie

    Leslie Thread Starter New Member

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    the package says singapore.
     
  11. MOD_Dawn

    MOD_Dawn Active Member

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    if the list wasn't detailed enough, customs coulda flagged and kept part (as I was suggesting earlier)...I had problems with plants I've ordered from a seller there too (but mine were dead upon arrival).
     
  12. Leslie

    Leslie Thread Starter New Member

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    it was customs. i did use pay pal. what do i do. i wrote them a email. and will wait and see what happens.
     
  13. MOD_Dawn

    MOD_Dawn Active Member

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    1st contact them and give them a few days to respond (good sellers will respond within 48hours)...if you don't hear back from the seller/store then sign into your ebay page...goto your ACTIVITY tab...find the transaction on the page (to the right) and select MORE ACTIONS from the pull down options...select RESOLVE A PROBLEM...you'll see a list of POPULAR OPTIONS...for you I'd go with My item hasn't arrived yet or My item doesn't match the seller's description...you'll get to a questionaire asking if you've contacted the seller (yes/no)...after you choose yes you'll see--> "eBay Buyer Protection has got you covered. We're here to help." and select "Open a case onlineOpen a case onlineOpen a case online"...this is assuming your transaction was protected (always shows right below the purchase/bid area if so)
     
  14. MOD_Dawn

    MOD_Dawn Active Member

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    ps. save any packaging and take dated photos (might need them for paypal to prove your case).
     
  15. Leslie

    Leslie Thread Starter New Member

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    how do i take dated photos?
     
  16. Anthony

    Anthony Active Member

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    A digital camera with time-stamping on.
     
  17. YellowCichlid

    YellowCichlid New Member

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    Man that's why I would never order anything from overseas CUSTOMS S***S
     
  18. MasterBlue

    MasterBlue Active Member

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    Wow =( That really bites. Be sure to keep the packages and what not.
     
  19. Leslie

    Leslie Thread Starter New Member

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    well i still have not gotten a reply. so i am going to paypal.
     
  20. cooltow1

    cooltow1 Member

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    You can order overseas.
    I do it a few times a year
    You and the seller just have to have the Duck trained

    Rick